Use the following tutorials to configure your email client to access your eTecc-hosted email. IF you have any issues, please refer to the FAQ/Troubleshooting guide following the configuration tutorial.

Basic Settings

These settings are universal to any mail client. If you don't find your client listed in our configuration guides, you may be able to follow the on-screen instructions or help guide packaged with your mail client to set up your connection.

Incoming server name: mail.yourdomain.com
Outgoing server name: mail.yourdomain.com
Username: youremail@yourdomain.com (for example, support@etecc.com)
Password: Should be supplied to your by your administrator

eTecc requires that your client authenticate with the server. If your email client gives you this option, please enable it.

Thunderbird New Account

To set up a new account in Thunderbird:

• In Thunderbird, select tools->Account Settings
• Click the "Add Account" button
   
• Select the "Email Account" radio button
• Enter your name and the email address you wish to set up
• Click Next
   
• Select the IMAP radio button
• Enter your incoming mail server ( mail.yourdomain.com )
• Click Next
   
• Enter your incoming user name ( same as your email address )
• Click Next
   
• Enter a name by which you wish to refer to this account in Thunderbird
  ( such as "work" or "support requests" )
• Click Next
   
• Click Finish

To test your new account, attempt to "Send/Receive". If the client fails, recheck the settings in this document, or refer to the eTecc Email FAQ.