Use the following tutorials to configure your email client to access your eTecc-hosted email. IF you have any issues, please refer to the FAQ/Troubleshooting guide following the configuration tutorial.

Basic Settings

These settings are universal to any mail client. If you don't find your client listed in our configuration guides, you may be able to follow the on-screen instructions or help guide packaged with your mail client to set up your connection.

Incoming server name: mail.yourdomain.com
Outgoing server name: mail.yourdomain.com
Username: youremail@yourdomain.com (for example, support@etecc.com)
Password: Should be supplied to your by your administrator

eTecc requires that your client authenticate with the server. If your email client gives you this option, please enable it.

Thunderbird Configuration

In the Tools menu, click Account Settings.

Set the server name to mail.yourdomain.com and the User Name to youremail@yourdomain.com (for example, jdoe@example.com). Etecc uses the default port for POP and IMAP access.

Select the Outgoing Server account in the list on the left side of the Account Settings screen. Select the correct outgoing server account (which should be the account identified with your email address, or your domain name. Press the "Edit" button.

Set the server name to mail.yourdomain.com. Make sure that the "Use name and password" is checked, and make sure that the User Name is set to your full email address.

Press OK, then at the Account Settings window, press OK again.